State Farm® Insurance Agent Susan Cobb-Starrett

"We have had policies with Susan for for over 30 years. She and her her team has always been there to provide us with great customer service."

"This office is amazing! The staff and agent are all about helping with a problem or providing information on new products. I would highly recommend this agent and office for all insurance needs!"

"Susan and her staff were very helpful answering questions and reassuring us. Wonderful to work with!"

"Great rates, Friendly service"

"Susan Cobb and her team have been amazing since I made the switch over a year ago to State Farm. They have been so accommodating and kind with helping me navigate what is best for my needs and walking me through steps needed to take to complete claims and such. I highly recommend Susan Cobb for all of your insurance needs."

"one of the greatest agency going back to the seventies"

"Susan and Samantha are always such a pleasure to work with, and I feel that they truly are looking out for me and my best interests. I would highly recommend using their services!"

"Best insurance company always answers the phone when u need them."

"Customer for about twenty years, she is the best. Has always surprised me that she’s incredibly personal, kind & empathetic, when my expectation with an insurance agent is anything but."

"Excellent service from the agent—professional, knowledgeable, and made the process seamless. Highly recommend!"

"Samantha Perez is an outstanding agent. Not only helpful, but kind, informative, thorough and personable. Thank you Samantha for all of your help."

"Have used for 20+ years, very responsive and helpful (e.g., recent issue with storm damage to car the day before an out-of-town trip), highly recommend!"

"My family have been long time customers of Susan and Statefarm. Recently we had our brand new washer break and flood our home. Susan’s team have tried to help us with the situation, but Statefarm as a company is horrible to work with. I do not recommend them as an insurance provider. One of the largest insurance groups and they treat the customers like garbage."

"My wife and I have been with Susan for over 20 years, and have never regretted it once. Her and her office staff are always great at answering questions promptly and making sure all of our needs are taken care of in terms of coverages."

"My husband and I have been clients of Susan's since we moved to Ann Arbor over 20 years ago and recommend her highly. She is professional, honest and thorough in evaluating our needs. I feel confident knowing I have Susan as our agent in the event we need to use our insurance."

"Susan and her team have been fantastic. We have been long time customers and have rarely needed to tap into her expertise, but I recently had an unfortunate encounter with a turkey and she and her team walked me through the process to get everything taken care of. I always appreciate the fast response and the detailed explanations, descriptions of what to expect next and the diligent follow through. Very happy with her service. Highly recommend!"

"Susan is always quick to reply to any questions or concerns I have and does annual reviews to make sure I'm covered well. Additionally, State Farm has always been the lowest premium of any major brand...I get quotes from others every 2 or 3 years and they can never beat State Farm."

"I have worked with Susan and her staff for 20-25 years and have had a wonderful experience during that entire time. I am so lucky to have randomly chosen this agency so long ago. Their service levels are excellent. This includes the time a bear broke into my rental van in Yosemite National Park and Susan helped me settle things with the car rental company on the repair."

"I started with Susan many, many years ago. She guided me through the insurance process and then helped when each of my 4 teenagers became drivers. She has been there with my Husband and myself in all of the changes we experienced as time went on. Susan and her team have always been there to answer all questions that we have and made sure that our coverage was correct and up to date as needed. We are very fortunate to have her in our corner."

"I had a good experience with them. Susan helped me to find what exactly I am looking for. Susan and her staffs, Samantha and Danielle were very knowledgeable and helpful, made it very easy for me."

"Susan, Danielle, and team are truly amazing. I had an accident and couldn't reach my current State Farm office. I was desperate to speak with a live person and needed the comfort/support that Susan gave as soon as she answered the phone. Susan's team sets the bar at Superwoman level for customer service and it will not be forgotten."

"Ms. Cobb-Starrett is an absolutely stellar agent. She worked with us carefully, thoroughly, and patiently to ensure that we had the correct coverages for our household at what turned out to be an excellent price. We recommend her agency very highly."

"Susan's agency was recommended to us by a good friend. We were having some difficulty with the insurance company which had our business. Then we found out our RV was not properly insured while we were traveling. We stopped on the road, contacted Susan by phone and she had us insured immediately! What a relief. When we returned home, we moved all of our insurance to Susan."

"I have been with Susan and her team since I first got my driver’s license and I have always received prompt and excellent service from them through an accident or move!!!! Thank you Susan!"

"Susan has been my insurance agent for auto and home since 2002. She and her staff have always been friendly, helpful and very responsive to my needs. Highly recommended!"