State Farm® Insurance Agent Susan Cobb-Starrett

"My husband and I have been clients of Susan's since we moved to Ann Arbor over 20 years ago and recommend her highly. She is professional, honest and thorough in evaluating our needs. I feel confident knowing I have Susan as our agent in the event we need to use our insurance."

"Susan is always quick to reply to any questions or concerns I have and does annual reviews to make sure I'm covered well. Additionally, State Farm has always been the lowest premium of any major brand...I get quotes from others every 2 or 3 years and they can never beat State Farm."

"I have worked with Susan and her staff for 20-25 years and have had a wonderful experience during that entire time. I am so lucky to have randomly chosen this agency so long ago. Their service levels are excellent. This includes the time a bear broke into my rental van in Yosemite National Park and Susan helped me settle things with the car rental company on the repair."

"I had a good experience with them. Susan helped me to find what exactly I am looking for. Susan and her staffs, Samantha and Danielle were very knowledgeable and helpful, made it very easy for me."

"Susan, Danielle, and team are truly amazing. I had an accident and couldn't reach my current State Farm office. I was desperate to speak with a live person and needed the comfort/support that Susan gave as soon as she answered the phone. Susan's team sets the bar at Superwoman level for customer service and it will not be forgotten."

"Ms. Cobb-Starrett is an absolutely stellar agent. She worked with us carefully, thoroughly, and patiently to ensure that we had the correct coverages for our household at what turned out to be an excellent price. We recommend her agency very highly."

"Susan's agency was recommended to us by a good friend. We were having some difficulty with the insurance company which had our business. Then we found out our RV was not properly insured while we were traveling. We stopped on the road, contacted Susan by phone and she had us insured immediately! What a relief. When we returned home, we moved all of our insurance to Susan."

"I have been with Susan and her team since I first got my driver’s license and I have always received prompt and excellent service from them through an accident or move!!!! Thank you Susan!"

"Susan has been my insurance agent for auto and home since 2002. She and her staff have always been friendly, helpful and very responsive to my needs. Highly recommended!"

"Susan is the best! Very informative and educated."

"Susan and her team were my insurers for about 5 years. They were helpful and patient every time I called. I only switched to a different provider because of an unrelated opportunity. I recommend working with Susan for sure"

"Freindly and proffesional, highly recommeded"

"John was nothing but professional and did everything he could to lower my rates and succeeded. I am extremely impressed and will be a State Farm lifer."

"Be careful with a certain employee here. She will steal thousands from you then call you a year later to try n sell you car insurance. Daily phone calls after you said no."

"Susan Cobb-Starrett is an exceptional agent. Best agent ever! Gives you all the options - pros and cons, gives sound information, very pleasant personality. Susan has been my agent for several years! She is wonderful!"

"Susan has taken care of ALL our family & business insurance needs for many years - she is organized, thorough, responsive and easy to do business with - all very important traits when dealing with insurance. Thanks Susan!"

"After being a customer for more than 7 years, my rates were doubled suddenly (after taking a suggestion proposed by the office staff) and I was not only billed for a plan I cancelled, they literally refused to consider refunding half of it. They get one star more though, since they're pretty prompt at getting back with me, even though it was mostly obstructive."

"Susan and her team are always so helpful! I know I can always count on a quick response and swift action."

"I'm giving 5 stars because the customer service was top notch. I called and spoke with a lady named Sidnee who was extremely helpful and kind. She worked very hard to find me the most suitable and cheapest policy for my need. I would highly recommend them to anybody seeking a policy."

"Extremely kind and professional. :)"

"Very knowledgeable and personal insurance agent that has been with the community for decades. Always prompt in answering email questions and requests. Her office is in a great location with a welcoming atmosphere."